Terms and Conditions

The USER who accesses and uses this web page knows and accepts the general conditions written here, and the modifications that occur, having to periodically access them for their knowledge.

The website includes the texts, graphics, images, videos, sounds, drawings, photographs and software included therein, whether or not they are subject to intellectual property.

  Totauri reserves the right to modify this policy to adapt it to legislative or jurisprudential developments as well as to industry practices. In these cases, the totauri will announce on this page the changes introduced with reasonable anticipation of its implementation.

Website Ownership

The owner of this website, www.totauri.com is Manuel J Olivas. with CIF 33463368R, with partner address lBarones de alcahali 89 - Postal Code 46134 de foios (Valencia), whose contact telephone number is +34 696547050 or e-mail: info@toatauri.com

Payment methods

Three methods of payment of our items are made available to the customer, which are the following:

a) Credit or debit bank card (Visa, Visa Electron and MasterCard). The most convenient and fastest payment method. The data provided by the client, are hosted on a secure server of our Bank (never from our online store). Suministrosdeocasion.com at no time knows the bank details of the client or his credit card. In addition, these data are not registered in any database, thus achieving a totally secure and reliable purchase.

b) PayPal, fast and secure purchase.

c) Bank transfer. You can also make the payment by bank transfer to one that is provided once you finish the order and request this payment method. The deadline to make the payment is 24 hours, if at that time, the order is not formalized, the reserved items will be put back on sale and the order will be canceled. From the reception of the payment of the client in our bank begins the delivery period of 48/72 hours. This payment system takes longer to deliver the product.

    Order Execution


It may be that we have some stock breakage and that the customer buys a product that is sold out at the time of shipment. In this case we contact the customer as soon as possible by mail or telephone indicating the non-availability of the product and we remind you of your right to refund the amount as soon as possible or the possibility of acquiring another product of similar characteristics.

In the event that the refund of the amount is unreasonably delayed, the customer may claim to be paid twice the amount owed. On the other hand, indicate that totauri.com establishes a maximum period of execution of the order of thirty calendar days from the conclusion of the contract.
totauri.com establishes a maximum period of execution of the order of thirty calendar days from the conclusion of the contract (customer purchase) according to law.

    Legal and commercial guarantee


All garments and items offered in the online store have a legal guarantee. Being this of a period of two years as established by law.

Claims

If you have received a defective product please contact us through info@Suministrosdeocasion.com indicating the order number, product details and the reason for return.

Claims may be submitted by ordinary mail at:

totauri.com

Barones de alcahali 89, - Postal Code 46134 of FOIOS (Valencia).



Or by email info@totauri.com indicating in the subject of the message the word CLAIM and in the body of the message all the necessary data so that we can resolve it as soon as possible.

Withdrawal / Returns

The Returns policy that Suppliesdeocasion.com follows is the one marked by Law 3/2014 of March 27, which modifies the consolidated text of the General Law for the defense of the Consumer and Users.

You have the right to withdraw from this contract within 14 calendar days without justification.

The withdrawal period will expire after 14 calendar days of the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the goods.

To exercise the right of withdrawal, you must notify us (via regular mail to totauri.com Barones de Alcahali 89, - Postal Code 46134 of foios (Valencia) or e-mail: info@totauri.com) your decision to withdraw from the contract at through an unambiguous statement (for example, a letter sent by mail or email).

To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right be sent before the corresponding term expires.

    Consequences of withdrawal


In case of withdrawal on your part, we will refund all payments received from you, (excluding shipping costs) without undue delay and, and